Related: Attitude, Caring, Emotions, Mindset, Patience, Patients

Life is not static. For anyone. The good does not last forever. Neither does the bad. Neither does the status quo. Some events, like college, marriage, moves, are anticipated and planned for. Others are not. Just ask one of your patients.

My guess is you have had contact with someone in the last couple of days whose world has been turned upside down by an accident, [...]

Related: Caregivers, Caring, Communication, Embarrassing Moment, Humor, Morale, New Nurse Tips, Patient Advocate, Patients

Leslie Gibson’s patient had gotten the boot from her nursing home. The 96-year-old crotchety woman commonly assailed nurses with bare-knuckled blows. Once home, neighbors witnessed the elderly woman’s emotional crash—and called in Leslie, a visiting nurse at the time, for support.

When Leslie first met her cranky patient, she saw that pain, anger, and confusion shrouded any vivacity that might have once been present.

Leslie had a [...]

Related: Balance, Caregivers, Caring, Charting, Communication, Delegation, Expectations, New Nurse, New Nurse Tips, Patient Advocate, Patients, Prioritizing, Teamwork

Reports, charting, administering drugs, assessments, tidying up, more charting, and more reports—and no meaningful interaction with the patient.

Suzanna’s first year was a nightmare.

Suzanna, a new nurse on a pediatric ward, didn’t like having to live by the laundry list of to-dos. She was most fulfilled spending time with patients, making sure both their emotional and physical needs were met.

The bottom line: You can’t be a [...]

Related: Boundaries, Caregivers, Caring, Communication, Compassion, Confidentiality, Doctor-Nurse Relationships, New Nurse Tips, Patient Advocate, Patients, Prioritizing

“I don’t think we should continue heroic measures.”
“I want a third opinion!”
“That’s not the way the last nurse did it.”
“My sister needs more water, more pain medication, and clean sheets…now!”
“How long does my son have to live?”

Questions. Capricious emotions. Absurd demands. More questions. And plain cold criticism. Often serving families of patients is more taxing than treating the patients. Kathy Quan, a veteran nurse [...]

Related: Attitude, Caregivers, Caring, Communication, Compassion, Complaints, New Nurse Tips, Non-Verbal Language, Patient Advocate, Patients, Professionalism

On the day of his surgery, Mr. Grumpafagus, the quintessential grouchy old man, was wickedly crabby. He griped about the cold food, the stiff bed, the spin on television, government conspiracies, and the overpaid doctors.

Most nurses avoided him, busying themselves with pre-op. Even the anesthesiologist warned Mallory, a second year surgical nurse, “Watch out for this one.”

Earlier, Mallory had picked up that he was in [...]

Related: Anxiety, Boundaries, Caregivers, Caring, Compassion, Compassion Fatigue, Emotions, Healthy Living, Mindset, New Nurse, New Nurse Tips, Nurse Support, Nursing Jobs, Patient Advocate, Patients, Quitting, Stress

It was one of those days in the pediatric intensive care unit you’d love to forget.

One child, a 6-month-old girl, was in a vegetative state, both blind and deaf.  Her mother decided it was too painful to have any contact with her and had stopped visiting. The little girl’s father wanted everything done to save her.

One morning, five minutes after Jana, a second year nurse, [...]